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Countdown ridiculed for discount error appearing to make spaghetti more expensive

However, one pointed out that the Club Price sticker indicates the product is $4.30 full-price, instead of $3.70 as per the shelving label. 

“Obviously they forgot to put the original price at $4.30,” the man said.

In a statement to Newshub, a Countdown spokesperson confirmed that this was the case. 

“Due to cost increases for this product on the supply side, our retail price increased to $4.30 late last year. With this change, our promotional prices have changed as well,” the spokesperson explained.

“We always aim to ensure that our prices are accurate for our customers, but in this case it looks like the store has been a bit slow in updating their on-shelf pricing – we’ll be sure to let the Wellington area group manager know and make sure this ticket is corrected.”

The spokesperson assured that anyone who has purchased a product for a higher price than that stated on the current label will be issued a refund.

“If there is ever a mistake with our shelf pricing in store, we’ll always make it right for our customers. If any product is charged at a higher price than stated on the current shelf ticket/label and the transaction has been completed, we’ll refund the price paid and the customer can keep the product free of charge.”

And the mistake isn’t the only supermarket slip-up to be shared on social media in the last 24 hours. New World was subjected to Reddit’s wrath after a user shared a snap to the Auckland forum that appeared to show a beef sirloin steak on sale for $6.66 – despite the original label pricing it at $6.21.

“The Devil at it again,” the user captioned the post, which was shared to the forum on Sunday evening.

This content was originally published here.

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